1. Scope of Services
Brandwich Marketing (“Company,” “we,” “our,” or “us”) provides digital marketing, branding, website design, development, consulting, and related services. The scope of work for each client will be defined in a separate proposal, agreement, or statement of work (“SOW”).
Any services outside of the agreed scope are considered additional work and will be billed accordingly.
2. Fees & Payment Terms
2.1 Deposits
A non-refundable deposit of 50% of the total project cost is required before any work begins. No work will commence until the deposit is received.
2.2 Remaining Balance
The remaining balance is due according to the payment schedule outlined in your agreement. Final deliverables may be withheld until full payment is received.
2.3 Hourly Work (Custom Requests)
Any custom work, revisions beyond the agreed scope, or additional requests will be billed at our standard hourly rate.
2.4 Rush / Expedited Work
Any work requested with a turnaround time of 48 hours or less will be billed at 150% of the standard hourly rate. (Because great work takes time, but miracles cost extra.)
2.5 Late Payments
Late payments may incur interest, service interruptions, or project delays. We reserve the right to pause all work until outstanding balances are settled.
3. Revisions & Changes
Projects include a reasonable number of revisions as outlined in the SOW. Additional revisions or major changes beyond the original scope will be billed hourly.
We aim to be flexible, but if the project starts looking like a completely different sandwich, we’re going to price it like one.
4. Client Responsibilities
Clients agree to:
- Provide timely feedback, approvals, and content
- Ensure all provided materials (text, images, logos, etc.) are owned or licensed
- Respond to communication within a reasonable timeframe
Delays in client response may result in project delays, rescheduling, or additional fees.
5. Intellectual Property
5.1 Ownership
Upon full payment, the client will own the final deliverables outlined in the agreement.
5.2 Portfolio Rights
Brandwich Marketing reserves the right to display completed work in our portfolio, marketing materials, and case studies unless otherwise agreed in writing.
5.3 Third-Party Assets
Fonts, stock images, plugins, and other third-party assets may require separate licensing and are subject to their respective terms.
6. Website Hosting & Maintenance
If applicable:
- Hosting, maintenance, and ongoing support are billed separately unless included in your agreement
- We are not responsible for issues caused by third-party platforms, hosting providers, or client modifications
- Ongoing maintenance is recommended but not required (just highly encouraged, like eating your vegetables)
7. Performance & Results Disclaimer
While we use proven strategies and best practices, Brandwich Marketing does not guarantee specific results, including but not limited to:
- Search engine rankings
- Website traffic
- Conversion rates
- Revenue increases
Marketing is part science, part art, and part “why did that TikTok go viral?”
8. Termination
Either party may terminate services with 30 days written notice. In the event of termination:
- All work completed up to the termination date will be billed
- Deposits are non-refundable
- Any outstanding balances become immediately due
9. Limitation of Liability
Brandwich Marketing shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of revenue, profits, or business opportunities
- Issues arising from third-party platforms, tools, or services
Our total liability shall not exceed the amount paid for services.
10. Confidentiality
We respect your business. Both parties agree to keep confidential information private and not disclose it to third parties without consent.
11. Indemnification
Clients agree to indemnify and hold harmless Brandwich Marketing from any claims, damages, or legal issues arising from:
- Client-provided content
- Misuse of deliverables
- Violations of laws or third-party rights
12. Force Majeure
We are not liable for delays or failure to perform due to events beyond our control, including but not limited to natural disasters, internet outages, or acts of God (or Google algorithm updates).
13. Governing Law
These Terms & Conditions shall be governed by the laws of the State of South Carolina, without regard to conflict of law principles.
14. Amendments
Brandwich Marketing reserves the right to update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any changes.
15. Contact Information
Brandwich Marketing
hello@brandwichmarketing.com
https://brandwichmarketing.com/
If you have questions, need clarification, or want to add extra layers to your marketing sandwich, we’re here for it.